Privacy Policy
At Cultured Hair, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.
1. Information We Collect
When you interact with our website, we may collect the following information:
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Personal Information: such as your name, email address, phone number, and shipping address.
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Payment Information: processed securely through third-party payment gateways (e.g., M-Pesa, PayPal, Visa); we do not store your card or mobile money details.
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Usage Data: including your IP address, browser type, device information, and how you use our site (via cookies and analytics tools).
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Communication Data: messages sent through our contact forms or emails.
2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Communicate with you about your purchases, support requests, or promotions
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Improve our website, services, and customer experience
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Send marketing emails (only if you’ve opted in)
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Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share it with trusted third parties only when necessary to:
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Process payments
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Deliver your orders (e.g., courier services)
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Analyze website performance (e.g., Google Analytics)
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Run advertising or marketing campaigns (e.g., Facebook/Instagram Ads)
4. Cookies
Our website uses cookies to improve your browsing experience. You can manage cookie preferences in your browser settings.
5. Your Rights
You have the right to:
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Access or correct your personal data
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Request deletion of your data
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Opt out of marketing emails at any time
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Contact us with privacy-related questions at info@culturedhairke.com
6. Data Security
We implement appropriate security measures to protect your data, but please note that no system is 100% secure.
7. Changes to This Policy
We may update this policy occasionally. Any changes will be posted on this page with an updated “Effective Date.”
8. Contact Us
If you have questions or concerns, contact us at:
📧 info@culturedhairke.com
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
